What if my favorite painting is not in your gallery?
Our gallery represents only a fraction of what we can offer. If you would like a quotation to reproduce your favorite painting, then just let us know. Please click here

Do you supply pictures ready to hand?
Yes - whenever possible. However, soon after you place your order we will respond with a shipping date telling you if this is a stock item or will need to be painted to order. As soon as your painting has been collected by the air-courier company we then supply you with your airway bill number, so that you can track delivery of your painting on-line via the courier website.

Is it easy to get my picture framed?
After receiving your canvas, we recommend that you take it to a reputable picture framer for stretching and mounting to the frame of your choice. The canvas supplied extends beyond the picture boundary making it easy to frame in this traditional manner.

Do you offer a Guarantee?
Yes - it is unequivocal - if you are not happy then we either replace your painting or give you a refund in full, deduct the shipping fee. Our business is based on recommendation. Repeat orders and our reputation are very important to us.

How long before I receive my picture?
All orders are processed once payment has been sanctioned. We need 3-10 weeks from the moment of ordering to prepare an art reproduction for shipment. However depending on the detail the minimum time for shipping is within 10 - 21 working days of receipt of order. We pride ourselves on the high quality customer service we provide and promise to keep you advised of your anticipated shipping date.

How is my order sent?
Wherever possible we use EMS (Express mail service) or UPS. Paintings are usually in transit for 3/4 days. Both EMS (Express mail service) or UPS have the benefit of on on-line tracking system via their website. This means that once your shipment has been collected we can contact you with the airway bill no, so that you may track delivery of your painting yourself.

How do I pay?
We  accept payment by bank transfer or money transfer by WesternUnion

Can you create a Gallery just for me?
Yes we can. We have hundreds of painting to choose from and understand how difficult making a decision can be. Why not tell us the subject matter you are looking for, perhaps even some colors if they are important to you, and maybe your favorite artist and let us do the rest. We will create a Gallery for your personal viewing, which only you can access.

Will I have to pay customs duty?
This varies from country-to-country. Generally, our customers will not have to pay duty on personal items less than $500 in value and in most countries hand-painted oils on canvas do not attract duty. However, please check the Customs or the postal authorities in your country if you have any questions.

Ask More Questions?
We have tried to anticipate all your questions, but if you do require any further information or assistance, please contacts us